Huntingdonshire Refuse Services have been both good and bad this week. We moved house recently and at the new house the black bin had been stolen, the green and blue bins were full of all sorts of rubbish and white goods dumped in the garden, a fridge, a freezer and a washing machine.

We phoned up the council and they said it will take some time to get us a new bin, but they will send us some bags to use in the meantime and that they would collect the white goods.

They came and took away the washing machine, freezer and fridge exactly when they said they would, brilliant. Unfortunately three weeks later we are still waiting for the special bags.

What's your experience of the council's refuse services?